You can fund your account using UPI apps, Paytm, PhonePe, Google Pay, Visa, Mastercard, bank transfer, and crypto. No commission is charged on deposits. The 1win minimum deposit is ₹300 and the maximum deposit is up to ₹10,00,000 per request. Funds are usually credited instantly or within minutes.

You can claim a welcome bonus of 500% up to ₹75,000 on your first deposit in India. The bonus applies to casino and sports betting. The minimum deposit to qualify is ₹300. Use it on eligible slots, live casino tables, and pre-match or live bets as shown in the Bonus section in mobile app. Standard wagering applies: casino 30x the bonus amount; sports 5x the bonus amount at minimum odds 1.8; complete within 7 days. Final terms shown at claim time in your account apply to your bonus.

You can withdraw funds through UPI apps, Paytm, PhonePe, Google Pay, bank transfer, cards, and crypto. No commission is charged on withdrawals. The minimum withdrawal is ₹500 for UPI and up to ₹1,500 for some methods. The maximum withdrawal can reach ₹10,00,000 per request. Processing time ranges from 15 minutes to 3 business days, depending on the method and checks.

Deposits and withdrawals follow India-focused rules to protect your money and account.

• Account verification (KYC): You may be asked for PAN, Aadhaar, or bank proof. This helps confirm identity and prevent fraud.
• Same-source withdrawals: You are expected to withdraw to the method used for deposit until the deposit amount is covered.
• Name match: Payment method must be in your name. Third-party transfers are not allowed.
• Limits and reviews: Daily and per-transaction limits apply. Extra security reviews can extend processing time.
• Accurate details: Enter the correct UPI VPA and the right crypto network. Wrong details can delay or fail transactions.

Most players use instant UPI and familiar wallets. Cards and crypto are also available for higher limits or cross-border needs.

• UPI (VPA/QR): Bank-to-bank via UPI ID or QR. Advantage: instant credit, ₹0 platform fee, supported by most banks.
• Paytm UPI: Pay using Paytm-linked bank account. Advantage: quick approvals and wide acceptance.
• PhonePe UPI: Transfer from your linked bank. Advantage: simple OTP flow and fast processing.
• Google Pay UPI: Authorise using UPI PIN. Advantage: secure, instant, and easy on mobile.
• Visa/Mastercard: Debit or credit card payments. Advantage: good for larger amounts and recurring deposits.
• Crypto (BTC/USDT): On-chain transfers. Advantage: useful for bigger transfers; just confirm network and address.

Here are frequent issues you might face and how to resolve them quickly.

• UPI collect request expired: The request timed out in your app. Re-initiate the deposit and approve within the time window.
• Bank downtime or IMPS maintenance: Deposits or withdrawals queue during maintenance. Try again after 30–60 minutes or switch method.
• Wrong UPI ID (VPA): A typo will fail the transfer. Check the VPA format and re-enter before submitting.
• Exceeded limit: Your bank or wallet has a per-transaction or daily cap. Reduce the amount or split into smaller transfers.
• KYC pending: Withdrawals can pause until verification. Upload documents in Profile > Verification to resume processing.

You can reach the support team 24/7 if a payment is delayed or failed.

• Live Chat: Tap the chat bubble on this page for instant help.
• Help Centre: Go to Menu > Help & Support or open /help for FAQs and guides.
• Email: Open Help > Contacts in your account to copy the regional support email.
• Telegram: Use the official link in your account footer to open the verified channel.
• Phone/Callback: Request a call in Support > Contact Us inside your account.