Sign Up Download App

Rules for use of the platform in India

These Terms and Conditions govern access to the official website and mobile application for users located in India. By creating an account, you agree to comply with these rules and any policies referenced here. Services are offered only where online gaming and betting are allowed by local law. 1win may restrict access based on your location and applicable regulations. Use of the platform confirms that you have read and accepted these terms.

General terms for use of 1win services in India

  • Acceptance of terms: By completing registration and using any services, you agree to these Terms and Conditions, the Privacy Policy, the Responsible Gambling Policy, and any game or event rules. You should read all policies before placing a bet or using bonuses.
  • Eligibility: You must be at least 18 years old. You must not be located in a state or territory that prohibits online betting or gaming. Access is your responsibility, and you must ensure use complies with the legal framework applicable to you.
  • Account: Only one account per person is permitted. You must keep login credentials confidential. Any activity from your account is treated as your action. Improper use, fraud, or misuse of bonuses may lead to suspension.
  • Changes to terms: 1win may update these terms to reflect legal or operational changes. Continued use after updates means you accept the revised version. Material changes will be communicated through the website or in-app notice.
  • Proper use: You agree not to interfere with the platform, manipulate odds or results, deploy automated systems or bots, or attempt unauthorised access. Use must remain personal and non-commercial.
  • Content and intellectual property: All software, odds displays, data, graphics, logos, and text are protected by intellectual property laws. You receive a limited licence to use the services for personal betting and gaming. Copying, scraping, or reverse engineering is prohibited.
  • Bonuses and promotions: Participation in any bonus is optional and subject to specific rules. Wagering requirements, time limits, bet limits, and event restrictions may apply. Breach of bonus terms can result in cancellation of bonuses and related winnings.
  • Liability limitation: Services are provided on an as-available basis. To the maximum extent allowed by law, the operator is not liable for indirect or consequential losses, loss of data, or losses resulting from telecom failures, third party service outages, or force majeure. Nothing limits rights that cannot be limited under applicable law.
  • Suspension and closure: The operator may suspend or close an account for suspected breach, fraud, chargebacks, AML concerns, or requests from competent authorities. Any balance handling will follow these terms and applicable law.
  • Governing law and disputes: These terms are governed by the laws of the operator’s licensing jurisdiction, subject to mandatory consumer protections that apply to you. Complaints should be raised through support channels in the first instance. You may escalate unresolved disputes to the designated complaints process stated on the site.

General betting rules on 1win India

  • Eligibility to bet: You must have a verified account, a positive balance, and be located in a place where betting is allowed. Placing bets while using VPNs, proxies, or spoofed locations is prohibited.
  • Bet acceptance: A bet is accepted only after it appears in your account history with a transaction identifier. If a technical error results in wrong odds, markets, or settlement, the operator may void or correct the bet.
  • Minimum and maximum stakes: Minimum and maximum bet amounts are set per market. Limits may vary by sport, league, event, odds, or account history. The operator may set exposure limits and restrict stakes without prior notice.
  • Odds and settlement: Bets settle on official results published by the relevant governing body. If settlement data is later corrected, settlement may be adjusted. Dead-heat rules, rule 4 or equivalent reductions, and standard market conventions apply where relevant.
  • Event changes: If an event is postponed, abandoned, or relocated, market rules will determine whether bets stand or are void. Markets can be suspended or removed at any time.
  • Cash out: Cash out is not guaranteed and may be unavailable for technical or market risk reasons. If cash out is confirmed in your account history, the transaction is final.
  • System errors and palpable mistakes: In case of an obvious pricing or market error, affected bets may be settled at the correct odds or voided. Intention to exploit errors is a breach of these terms.
  • Restrictions: The operator may restrict bet types, ban certain events, limit bonuses, or remove markets for integrity reasons. Collusive betting, syndicate activity, and use of insider information are prohibited.
  • Cancellations: You cannot cancel a bet once placed and accepted, unless the market rules provide for cancellation. If a market is void, the stake is returned to your account.

Payments, deposits, and withdrawals on 1win

  • Funding rules: You may fund your account using payment options shown in the cashier. Accepted methods for India may include UPI, IMPS or NEFT, net banking, cards, selected wallets, and approved virtual assets where permitted by law. Availability depends on your location and verification status.
  • Limits and fees: Method specific limits apply to deposits and withdrawals. Fees, if any, are displayed in the cashier before you confirm the transaction. Banks and payment providers may apply their own charges.
  • Processing timeframes: Deposits usually credit promptly after provider confirmation. Withdrawals are processed after internal checks. Typical processing ranges from instant to 72 hours, excluding additional time taken by banks or providers.
  • Verification: The operator may request identity and address documents before processing withdrawals or at any time. Examples include passport, PAN card, Aadhaar, and recent utility bills. Source of funds or source of wealth information may be required.
  • Security checks: Transactions can be held for review to meet AML and fraud controls. The operator may refuse, reverse, or delay transactions that breach these terms, applicable law, or provider rules.
  • Restrictions: You must withdraw using the same method used for deposit where possible. The operator may impose daily, weekly, or monthly withdrawal caps. Third party payments are not allowed.
  • Currency and conversions: If your account currency differs from your payment currency, conversion rates are applied by the platform or your provider. Any difference due to exchange rates is your responsibility.
  • Reversals and cancellations: A deposit or withdrawal may be reversed if charged back, reported as fraudulent, or not completed by the provider. The operator may deduct related costs from your balance where permitted.

Responsible gambling standards and player safeguards

  • Commitment to safer play: Gambling should be recreational. You should set time and spend limits and never bet more than you can afford to lose.
  • Control tools: Account tools may include deposit limits, bet limits, loss limits, time outs, reality checks, and self exclusion. Limits take effect as described in the tool interface and may require a cooling off period for increases.
  • Self assessment: A risk questionnaire is available to help you evaluate your betting behaviour. Consider using it if you notice chasing losses, hiding play, or missing obligations.
  • Support services in India: Help is available from organisations such as Tata Institute of Social Sciences iCALL, AASRA, and the National Mental Health Helpline 14416 or 1-800-599-0019. International resources include GamCare and Gambling Therapy.
  • Minors: Underage gambling is prohibited. Parents and guardians should use device level controls and monitoring solutions to restrict access.
  • Financial protection: Do not use credit intended for essentials. If needed, seek advice from recognised financial counselling services.

AML and KYC standards at 1win for India users

  • Legal obligations: The platform maintains controls designed to meet anti money laundering and counter terrorism financing obligations that apply to its operations. India’s Prevention of Money Laundering Act and related rules, guidance for online gaming, and international standards inform these controls.
  • KYC procedures: Identity verification may include collection and validation of full name, date of birth, residential address, contact details, government ID, and proof of address. Enhanced due diligence may be applied based on risk.
  • Monitoring: Transactions and betting patterns are monitored to detect unusual activity such as rapid deposits and withdrawals, use of multiple payment instruments, account takeovers, or collusion. The operator may request additional information and supporting documents.
  • Suspicious activity: Where required, suspicious transactions may be reported to competent authorities. Accounts may be restricted, funds held, or access blocked pending review.
  • Prohibitions: Third party payments, use of anonymous instruments where not allowed, and attempts to disguise beneficial ownership are prohibited.
  • Consequences: Breach of AML rules can result in denied transactions, forfeiture of bonuses obtained through prohibited conduct, account termination, and notification to authorities where required.

Privacy, data collection, and your rights in India

  • Data collected: The platform may collect information provided during registration, KYC documents, transactional data, device information, location signals, cookies, and communication records. Data necessary for bonuses or event participation may also be processed.
  • Use of data: Personal data is used to provide services, operate the account, verify identity, prevent fraud, tailor odds displays and content, meet legal obligations, and handle customer support.
  • Legal bases: Processing relies on contract performance, legal obligations, legitimate interests such as platform security, and consent where required for specific features like marketing preferences.
  • Sharing: Data may be shared with payment providers, KYC vendors, fraud and AML partners, sporting integrity bodies, and authorities when required by law. Transfers outside your country may occur using appropriate safeguards.
  • Retention: Data is retained for the period needed to provide services and to meet legal record keeping duties. Retention periods vary by data type.
  • Your rights: Subject to law, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may withdraw consent for marketing at any time.
  • Contact: Privacy queries, including rights requests, can be sent through the contact details published on the site. A response will be provided within a reasonable time.

Security commitments at 1win and account protection

  • Technical measures: Transport Layer Security encrypts data in transit. Sensitive information is stored using industry standard protections. Systems are segmented and patched on a regular schedule.
  • Account controls: Strong passwords are required. Two factor authentication may be offered to add a second step to login. You are responsible for safeguarding devices and logout from shared computers.
  • Monitoring: Automated systems monitor for unusual login locations, rapid credential reuse, and behavioural anomalies. Accounts may be locked temporarily if compromise is suspected.
  • Payments security: Card data and banking details are handled in line with applicable standards of the relevant providers. Suspicious transactions can be paused for review.
  • Incident response: Security incidents are investigated and managed under an internal response plan. Where legally required, you will be notified of breaches that impact your rights.

Updated: